Privacy policy

WHO WE ARE

Merkle & Co., C-Wing, 2nd Floor, Flat No. 18, Nandanvan Complex, Panvel, Maharashtra 410206, India. Contact: store.merkle@gmail.com

WHAT WE COLLECT

When you browse or buy, we collect your name, email address, shipping and billing address, phone number, order contents, and device and browser information (IP address, cookies, pages viewed). We never see or store your full card details; payments are processed by our payment provider.

WHY WE COLLECT IT

To process and ship your order, to send order and shipping updates, to provide customer support and handle warranty claims, to prevent fraud, to meet legal and tax obligations, and, only with your consent, to send marketing emails.

WHO WE SHARE IT WITH

Only as needed to run the store: our e-commerce platform (Shopify), our payment provider, our shipping and fulfilment partners, our email and reviews providers, and our advertising platforms (such as Meta) for measurement and audiences. We do not sell your personal data.

COOKIES

We use cookies for cart functionality, analytics, and advertising measurement. You can control cookies through your browser settings.

INTERNATIONAL TRANSFERS

As we operate from India and serve customers abroad, your data may be processed outside your country, under appropriate safeguards.

HOW LONG WE KEEP IT

Order and tax records are retained as required by law. Marketing data is kept until you unsubscribe.

YOUR RIGHTS

You may request access to, correction of, or deletion of your personal data, and you may unsubscribe from marketing at any time via the link in any email or by writing to us. To exercise any right, email store.merkle@gmail.com.

CHILDREN

This store is not directed at anyone under 16, and we do not knowingly collect their data.

CHANGES

We may update this policy. The current version is always published on this page.

CONTACT

store.merkle@gmail.com
+91 91305 63111